Jobs & volunteering

• Available between 8am and 10pm, at least 5 days a week, year round.
• Planning to stay at least a year. We don’t hire for summer only.

We train volunteers for animal careers, so we ask for a real commitment.

• At least one shift a week, at least 5 hours each, for at least 12 shifts.
• The same set time each week, on time and ready to work.
• Clean and dressed for a family store (we’ll give you the dress code).
• Outgoing and comfortable chatting with customers, including kindly correcting someone handling an animal the wrong way.
• Able to learn the key facts about our animals and share them with visitors.

• Call ahead to schedule each shift; on a busy day a manager may not be able to take you.
• Wear your volunteer badge and let customers know you’re a volunteer, not staff.
• Send animal-care and product questions to a staff member.
• Don’t catch, bag, net or feed fish.
• Tell staff when you finish a task so they can give you the next one.
• If an animal looks sick or distressed, tell a staff member quickly and quietly.
• Ask before holding an animal, just like customers do.
• Stay out from behind the register, and out of the office, basement and utility rooms unless asked.
• No eating or drinking at the counter or in front of customers.
• Don’t buy animals or animal products from our breeders or suppliers.
• A signed medical release is required before your first shift (a parent or guardian signs if you’re under 18).